Still can't join tables and it took three of my bonuses away... This is no fun any more
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Lynn smith herwat- Guest
Re: Still can't join tables and it took three of my bonuses away... This is no fun any more
Hello Ms. Herwat.
We deeply apologize for the problems you had to face. In order for us to analyze and solve what had went wrong in your account, we request you to share the following information with us:
- Your Player ID (found in 'SETUP' at the top right corner) and your profile name if you have connected your Facebook account.
- Approximate time of the incidents.
- Details about the situation - Which table game? The Single-player or the Multi-player BlackJack? What kind of bonuses were taken away?
Once again, we sincerely apologize for the inconvenience occurred.
Team CASINOGRAPE
We deeply apologize for the problems you had to face. In order for us to analyze and solve what had went wrong in your account, we request you to share the following information with us:
- Your Player ID (found in 'SETUP' at the top right corner) and your profile name if you have connected your Facebook account.
- Approximate time of the incidents.
- Details about the situation - Which table game? The Single-player or the Multi-player BlackJack? What kind of bonuses were taken away?
Once again, we sincerely apologize for the inconvenience occurred.
Team CASINOGRAPE
Re: Still can't join tables and it took three of my bonuses away... This is no fun any more
Greetings, we are sincerely sorry for the huge loss. We are providing FREE BONUS, FREE CHIPS and DAILY BONUS to revitalize a bit. Please click BUY button in the lobby. There are FREE BONUS every hour and FREE CHIPS every 5 mins by watching a short video. You can get DAILY BONUS after 6AM ET everyday, and it keeps increasing day by day. I am sure you will be able to win more than ever very soon!
Team CASINOGRAPE
Team CASINOGRAPE
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